Support Center
Need help with Rulyx?
Find simple answers about your account, billing, data and how to use Rulyx responsibly.
Need the fastest path?
For a bug or improvement idea, go straight to Feedback. To understand Rulyx, read the FAQ or changelog.
Contact support
Contact the Rulyx team through the available support channel. No public support email is configured in this build yet.
Data requests
For an export or a question about your account data, contact the Rulyx team through the available support channel.
Getting started checklist
Use this path to test Rulyx calmly without using live trading activity.
Create an account
Confirm your email if requested
Set your trading rules
Check a fictitious trade
Add a manual trade in Journal
Review journal
Open Stats
Open Calendar
Open Coach
Open Academy
Test Pro only if a test account is provided
Simple test scenarios
Use these scenarios to move through Rulyx like a new user.
Scenario 1
New account
- Create an account from Signup
- Confirm the email if verification is requested
- Log in after confirmation
- Follow the first steps
- Set the rules in My Trading System
Scenario 2
First trade
- Set the main risk and execution rules
- Check a fictitious trade
- Save the trade after reviewing the warnings
- Find the saved trade in Journal
Scenario 3
Manual trade
- Add a historical manual trade from Journal
- Edit the trade date
- Close or update the trade result
- Delete the trade if it was only used for testing
Scenario 4
Analysis
- Open Home and read the summary
- Open Stats and review the metrics with context
- Open Calendar and click a period
- Open Coach and review the discipline message
Scenario 5
Training
- Open Academy
- Mark a learning card as completed
- Use links from Academy to My Trading System or the trade checker
Scenario 6
Subscription
- Check the current account access
- Test the Pro flow only with a provided test account
- Open Subscription and verify the displayed plan
- Check the cancellation flow if it is part of the test
How to report a bug
Contact the Rulyx team through the available support channel and include a few details so we can reproduce the issue.
FAQ
FAQ
Read common questions about Rulyx, Pro, billing and data.
Updates
Rulyx changelog
See available features and product updates.
Feedback
Product feedback
Share a bug, a friction point or an improvement idea.
Status
Rulyx status
Check the informational status of the main Rulyx building blocks.
Subscription
Account and billing
Review your plan, subscription status and billing options.
Data
Privacy
Understand what data Rulyx uses to run your workspace.
Legal
Terms
Read the product responsibility and risk reminders.